Account and profile
Registration, sign-in, personal details and profile management.
Open →ShareSpace Help Center
The complete guide to understanding and using all the main ShareSpace features.
For example: contract, OFFER, WANTED, payment, chat, handover…
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Getting started6 topics→
Listings and marketplace9 topics→
Bookings and contracts9 topics→
Trust and safety4 topics→
Tools and growth3 topics→
Account, plans and support3 topics→
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OFFER — publish what you provide
Create an OFFER listing with category, location, price, photos and availability.
Open →WANTED — publish a request
Describe what you need and find compatible offers.
Open →Search, filters and map
Find listings by category, location, price, availability and type.
Open →OFFER / WANTED matches
How compatible offers and requests are connected.
Open →Favorites
Save interesting listings for later.
Open →Chat
Communicate directly between the parties.
Open →Bookings
Dates, duration, amounts and booking status.
Open →Automatic contract
Generation, acceptance, electronic signature and PDF.
Open →Payments and subscriptions
Amounts, ShareSpace subscription, refunds and balance.
Open →Handover and return report
Document condition at the beginning and end.
Open →Deposit and liability
Security deposit, damage and special conditions.
Open →Contract termination
Automatic calculation when a contract is ended.
Open →Reviews
Leave feedback after a completed experience.
Open →Security and privacy
Protect your account, data, documents and interactions.
Open →Notifications
Alerts for messages, bookings, contracts and important events.
Open →Subscriptions, earnings and taxes
Understand platform costs and tax responsibilities.
Open →Technical issues and contact
What to include when asking for help.
Open →BUY / SELL
Marketplace for buying or selling with offers and counteroffers.
Open →Subscriptions and plans
Features and limits of ShareSpace plans.
Open →Identity verification
Document, selfie and account verification status.
Open →Listing verification
Additional checks on a listing or its information.
Open →Listing photos and gallery
Manage up to 10 photos per listing.
Open →Availability and calendar
Manage available and unavailable periods.
Open →Waitlist
Get notified when an unavailable period becomes free.
Open →OFFER promotions
Temporarily highlight OFFER listings.
Open →Multi-space Business dashboard
Manage multiple spaces and bookings from one business dashboard.
Open →Listing statistics
Views, favourites, requests and listing performance.
Open →Smart tools
Suggested price, local demand, advanced search and AI assistant.
Open →Dynamic pricing
Automatic pricing rules for periods or configured conditions.
Open →Shared / delegated access
Temporarily authorize another person to access required information.
Open →Dispute center
Manage disputes, evidence and related communication.
Open →Market index and local demand
Aggregated indicators about demand, price and local activity.
Open →Security, privacy, terms and contact
Official pages covering rules, security and support.
Open →Account and profile
Registration, sign-in, personal details and profile management.
- Create an account and sign in to use ShareSpace personal features.
- Your profile contains the information needed for listings, bookings and contracts.
- User accounts are separate from administrator accounts.
OFFER — publish what you provide
Create an OFFER listing with category, location, price, photos and availability.
- Use OFFER when you provide a space, item or service.
- Choose the right category and clearly state description, location, price, availability and any deposit.
- For spaces, the location is verified and shown on a map.
WANTED — publish a request
Describe what you need and find compatible offers.
- Use WANTED when you need a space, item, service or help.
- State category, area, period, budget and important requirements.
- ShareSpace can compare OFFER and WANTED listings to highlight useful matches.
Search, filters and map
Find listings by category, location, price, availability and type.
- The search page shows offers and requests.
- Use filters and the map to narrow results.
- Open a listing to view details, photos and conditions.
OFFER / WANTED matches
How compatible offers and requests are connected.
- A match connects a compatible offer and request.
- Always check description, dates, price, location and conditions.
- A match can lead to chat, booking and then a contract.
Favorites
Save interesting listings for later.
- Use the heart to save a listing.
- A favorite is not a booking and does not block availability.
- Use the list to compare options later.
Chat
Communicate directly between the parties.
- Chat helps clarify details before and during the arrangement.
- Never share passwords or security codes.
- Use ShareSpace’s dedicated features for contractual and payment steps.
Bookings
Dates, duration, amounts and booking status.
- The booking contains the agreed dates and financial value.
- Different duration rules may apply to temporary and long-term arrangements.
- Check the summary before confirming.
Automatic contract
Generation, acceptance, electronic signature and PDF.
- ShareSpace prepares the contract from the agreed booking data.
- Both parties must review all details before signing.
- The signed PDF is available only to the parties and authorized administrators.
Payments and subscriptions
Amounts, ShareSpace subscription, refunds and balance.
- The financial summary shows amounts linked to the booking and contract.
- Subscription prices depend on the selected plan and duration.
- During testing some payments may be simulated offline; production uses the configured payment method.
Handover and return report
Document condition at the beginning and end.
- The report records handover, return and relevant notes.
- Before completing the required payment workflow, the required handover report must be completed and confirmed.
- Use clear and verifiable information.
Deposit and liability
Security deposit, damage and special conditions.
- A listing may require an appropriate security deposit.
- Amount and reason must be clear before confirmation.
- In a dispute, the contract, reports and available evidence are important.
Contract termination
Automatic calculation when a contract is ended.
- Ordinary termination does not require manual Admin approval.
- The system automatically calculates dates, accrued amounts, contractual compensation and possible refunds under the applicable rules.
- For disputed or legally indeterminate situations, the result may be provisional.
Reviews
Leave feedback after a completed experience.
- Reviews help the community understand previous experiences.
- Keep reviews factual, respectful and truthful.
- Do not publish another person’s sensitive personal data.
Security and privacy
Protect your account, data, documents and interactions.
- Use a strong password and never share credentials or verification codes.
- Private documents and contracts are restricted to authorized users.
- Report suspicious activity or unusual payment requests.
Notifications
Alerts for messages, bookings, contracts and important events.
- Notifications help you keep up with important changes.
- Also check messages, bookings and contracts regularly.
- Some communications depend on the site email configuration.
Subscriptions, earnings and taxes
Understand platform costs and tax responsibilities.
- Always check the price between the parties and your ShareSpace plan before confirming. ShareSpace takes no percentage of the transaction.
- Tax obligations depend on the user’s personal or business situation.
- ShareSpace can provide summaries, but the user remains responsible for applicable tax obligations.
Technical issues and contact
What to include when asking for help.
- Describe exactly what you were doing and which page showed the problem.
- Include the full error message when possible.
- Never send passwords, secret codes or complete payment details to support.
BUY / SELL
Marketplace for buying or selling with offers and counteroffers.
- Use SELL to publish what you want to sell and BUY to publish what you want to purchase.
- Offers can be accepted, rejected or answered with a counteroffer.
- Always check price, description and conditions before confirming.
Subscriptions and plans
Features and limits of ShareSpace plans.
- The Subscriptions page shows your active plan and available features.
- Some advanced functions depend on the selected plan.
- Check duration, payment status and renewal information.
Identity verification
Document, selfie and account verification status.
- Identity verification improves trust and security.
- Documents and selfies are stored privately and are not shown publicly.
- Status can be unverified, under review, verified or rejected.
Listing verification
Additional checks on a listing or its information.
- Some listings may require additional verification.
- A verification badge shows that the configured check has been completed.
- Verification does not replace the contract or your own due diligence.
Listing photos and gallery
Manage up to 10 photos per listing.
- Multiple photos help describe an offer more clearly.
- One photo can be selected as the main image.
- Use real, relevant images and avoid unnecessary personal information.
Availability and calendar
Manage available and unavailable periods.
- OFFER users can define available and blocked periods.
- Check the calendar before sending a booking request.
- Long-term planning is also supported.
Waitlist
Get notified when an unavailable period becomes free.
- If dates are unavailable, you can join the waitlist when offered.
- The system can notify you when the requested period becomes free.
- A notification does not create an automatic booking.
OFFER promotions
Temporarily highlight OFFER listings.
- Promotions increase the visibility of OFFER listings.
- Number and duration depend on the plan and configured rules.
- Promotions expire automatically or can be stopped early.
Multi-space Business dashboard
Manage multiple spaces and bookings from one business dashboard.
- Business accounts can manage multiple OFFER listings together.
- The dashboard shows bookings, occupancy, views, favourites and results per space.
- Period filters and shortcuts are available.
Listing statistics
Views, favourites, requests and listing performance.
- Statistics help you understand how your listings are performing.
- You can compare periods and available key indicators.
- Statistics do not guarantee future bookings or sales.
Smart tools
Suggested price, local demand, advanced search and AI assistant.
- ShareSpace can provide price suggestions based on available platform data.
- Local demand highlights compatible WANTED requests near your OFFER listings.
- The AI assistant can help you navigate and draft a listing, but always verify information before publishing.
Dynamic pricing
Automatic pricing rules for periods or configured conditions.
- OFFER users can use dynamic pricing rules when available.
- The final applicable price must be visible before confirmation.
- Always review the financial summary.
Shared / delegated access
Temporarily authorize another person to access required information.
- Delegated access is linked to a valid booking and limited period.
- Treat the link and access code as confidential.
- Authorization can be revoked and expires automatically.
Dispute center
Manage disputes, evidence and related communication.
- Use the Dispute Center for documentable issues between the parties.
- Upload only relevant evidence.
- The platform does not replace legal advice or decisions by competent authorities.
Market index and local demand
Aggregated indicators about demand, price and local activity.
- The market index uses aggregated platform data.
- Values are informational and are not a professional valuation.
- Use them as a reference only.
Security, privacy, terms and contact
Official pages covering rules, security and support.
- Review Privacy, Terms, Security and Legal information before sensitive operations.
- For technical issues use Contact or the AI Assistant.
- For personal legal matters consult a qualified professional.
Still need help?
If you cannot find the answer, use the ShareSpace contact options and describe the issue and the page where it occurs.
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